My
name is Tim Powell, I am the owner of Computer Medics of Roanoke
Rapids. We are a locally owned and operated facility servicing the
Roanoke Rapids area.
Computer systems have become more complex over the years.
We created this service to meet the needs of home users, home-based
businesses and commercial businesses that prefer not to disconnect
and drag their computers into a local shop for service only
to wait weeks for it to be returned. With our on-site service
we can fix your problem at your location. In some cases it may
be necessary to take your computer to our "New Store Front"
location.
My commitment is to do more than simply service your computer.
I want to be certain that you are completely satisfied and
comfortable with your computer service experience. I do this
by coming to your home or business and repairing your PC or
Network for you! After providing an initial diagnosis and estimate,
I can complete most needed upgrades or repairs on-site, ensuring
that your computer system(s) work properly before I leave.
In almost all cases, all work can be done in a single visit.
All of this for a price that is competitive with what many
shops charge for carry-in service. I do not charge for travel
to and from your home or office.
I concentrate my efforts exclusively on home and small office
computer users such as yourself that require greater attention
to detail and personalized service. I do not maintain any retail
stores, which allows me to keep costs low in order to provide
you with competitive rates.
I will do everything in my power to make having your computer
or network service a positive experience. This means speaking
in non-technical, easy-to-understand terms and explaining to
you exactly what’s wrong and what your options and estimated
costs are. It also means taking whatever extra steps are necessary
to make sure you are completely satisfied with our service.